Question 1

ForReal 是什麼？

Accepted Answer

ForReal 是你的私人AI 戀愛顧問——適用暗戀與約會、交往中或分手後——當每則訊息都沉重、你不確定自己站在哪裡時。

可在 ForReal App 與顧問對話，或連結 WhatsApp / Telegram。分享近況、取得冷靜的下一步，並探索首頁、急救站、關係與合照——加上脈絡，讓顧問少猜錯。

Question 2

ForReal 怎麼運作？

Accepted Answer

你分享真實發生的事——感受、重要瞬間，或讓你猶豫的對話。顧問傾聽、不批判地回應，並幫你選下一步。

首頁是顧問與入口；急救站在你卡住時給一個高把握的下一步；關係是章節故事與理解；畫面是合照解讀收件匣——你注意到什麼，加上一段平實的解讀（不是打分卡）。App 或已連結的通訊軟體，同一個顧問。

Question 3

你們如何保護我的隱私？

Accepted Answer

ForReal 以隱私為設計。你送來判讀的截圖通常分析後即丟棄。你傳給顧問的訊息（App 或已連結聊天）會驅動顧問，並可能保存，好讓關係、急救站與你的故事運作。

我們不販售你的個人資料。沒有公開社交圖譜——你加入的人只在你的帳號裡。回覆是自動化的，不是真人在讀你的私訊。細節見隱私權政策。

Question 4

ForReal 是 AI 戀愛顧問 App 嗎？

Accepted Answer

是。ForReal 是AI 戀愛顧問，給想在真實關係裡更清楚、更有底氣的人——不是一個人無限猜測。約會只是其中一章；交往中與分手後重建也支援。

分享感受、瞬間與對話，拿到能用的引導。App 裡首頁、急救站、關係與合照會隨你一起成長。

Question 5

為什麼一定要登入才能用 ForReal？

Accepted Answer

登入讓你的關係故事、急救站行動、合照與你加入的人只屬於你——無論你在 ForReal 或已連結的通訊軟體聊天都一樣。沒有匿名瀏覽，因為你的故事需要一個屬於你的家。

Question 6

如何把 ForReal 顧問連到我的聊天 App？

Accepted Answer

在新手引導或設定 → Chat Apps裡，連結我們列出的官方通訊軟體。一個帳號就能在該聊天與 App 裡用同一個顧問。想留在 ForReal？在首頁用 Chat in ForReal 即可，不必連結。

Question 7

Can I chat with the AI coach inside the ForReal app?

Accepted Answer

Yes. On 首頁, open Chat in ForReal to talk with the same coach you’d get in WhatsApp or Telegram after linking. Stay in the app when that’s easier, or link a messenger if that’s where you already chat.

Question 8

How do I share what’s going on?

Accepted Answer

Tell your coach—how you feel, a moment that mattered, or a chat that left you unsure. In the app you can paste a thread; in WhatsApp or Telegram you can send a chat screenshot. Your coach helps make sense of it, and it stays available in 關係.

Question 9

What does ForReal see in my messaging apps?

Accepted Answer

Only messages you send to the ForReal coach in the linked thread—not your other chats, groups, or contacts. The coach is automated, not a human. Each messaging app has its own policies; ForReal isn’t part of those companies.

Question 10

聊天 App 裡的顧問要另外付費嗎？

Accepted Answer

連結 WhatsApp 或 Telegram 不另外收費，也沒有逐則訊息費用（見條款）。首頁、關係、合照可以免費瀏覽。試用結束後，若要繼續用 AI 顧問（App 與已連結通訊軟體），可能需要 ForReal iOS 訂閱（年繳或月繳，以 App 顯示為準）。一個顧問、一個帳號。

Question 11

如何解除連結或更換已連結的聊天 App？

Accepted Answer

到 設定 → Chat Apps 解除連結，或重新跑一次連結流程。刪除 ForReal 帳號也會移除已連結的聊天憑證（見 Account）。

Question 12

The coach isn’t replying—what should I try?

Accepted Answer

Check your network, make sure you’re messaging only the official linked coach thread, and try a short resend. Open Chat in ForReal on 首頁 to see if the coach responds there. In 設定, confirm the coach link still looks active. Restart the messaging app or your phone if needed, then email support@forreal.love.

Question 13

我可以在聊天裡讓顧問幫我記錄感受、行動或時刻嗎？

Accepted Answer

可以。在聊天裡跟顧問說你的感受、做了什麼或發生了什麼，顧問會幫你整理進關係裡有用的內容。

Question 14

我可以在 ForReal 加入誰？

Accepted Answer

任何你正在搞懂的感情對象——喜歡的人、正在交往的人，或分手後想再靠近的人。每個人都有自己的關係頁。從首頁跟顧問聊他們就行。

Question 15

How does ForReal know where I am in romance?

Accepted Answer

You choose your relationship stage: • Crush & dating — you like someone or you’re early dating
• In a relationship — you’re together (including when things need care)
• After a breakup — you’ve split and want another chance That sets your goal and how the coach talks with you. Change it anytime in 關係.

Question 16

要怎麼加人？

Accepted Answer

在首頁點新增，填名字，也可加上一點背景或個人檔截圖。接著跟顧問聊這個人——在 App 或已連結的通訊軟體都可以。你分享的內容會出現在關係裡。

Question 17

Can I use ForReal with more than one person?

Accepted Answer

ForReal is built around one person at a time. If you don’t have anyone yet, add them from 首頁. Switching between people isn’t available in the app right now. If you linked WhatsApp or Telegram, that coach follows the same person as the app.

Question 18

How do I edit someone I’ve added?

Accepted Answer

Open 關係 → edit or tap their photo. You can change their name, photo, or notes. If things have moved on, update your relationship stage there too (Crush & dating / In a relationship / After a breakup).

Question 19

要怎麼刪除我加入的人？

Accepted Answer

目前加入的人會留在帳號裡，直到你刪除整個帳號。若希望能單獨移除某個人，請來信 support@forreal.love，我們有在聽。

Question 20

要怎麼改對方的大頭照？

Accepted Answer

打開關係，點對方的照片，選新照片或清回姓名縮寫。

Question 21

Is what I share about people private?

Accepted Answer

Yes. Only you can see the people you’ve added and what you’ve shared about them.

Question 22

對話分析怎麼用？

Accepted Answer

在首頁的 Chat in ForReal 貼上對話，或把文字／聊天截圖傳給 WhatsApp 或 Telegram 裡的顧問。你會得到清楚的判讀（通常有摘要，加上隱藏含義、訊號、模式、下一步等卡片），也會更新關係。

Question 23

What do I get from chat analysis?

Accepted Answer

Usually a short summary, notes on timing or balance when we can see them, and cards like Hidden Meaning, Interest Signals, Emotional Patterns, Communication Style, and Next Steps. Names can vary; the point is clearer dynamics and a next step you can try.

Question 24

What types of conversations can I analyze?

Accepted Answer

Pretty much any text thread from messaging or dating apps. Paste it in the app, or send the important part to your linked coach—as text, a file, or a screenshot. Include enough of the chat to be useful.

Question 25

How accurate is the chat analysis?

Accepted Answer

It’s a thoughtful read of the words and context you share—not mind-reading. Use it alongside your own judgment, not as proof of how someone feels.

Question 26

My analysis failed—what should I do?

Accepted Answer

Blurry screenshots, tiny text, or a very short snippet often fail. Try a clearer capture or paste more of the thread. If you’re messaging the coach, resend a cleaner piece. Still stuck? support@forreal.love.

Question 27

How do I take good screenshots for analysis?

Accepted Answer

Make the text readable, use good light, and include enough of the conversation. You can also paste or export the chat in the app, or just message the text to your coach.

Question 28

Can ForReal spot romantic signals in text?

Accepted Answer

We can highlight possible signals, tone, and engagement in the text you send. That’s a read of the words—not proof of someone’s real feelings.

Question 29

Can I analyze texts from dating apps?

Accepted Answer

Yes. Paste the thread in Chat in ForReal, or send the text or a chat screenshot to your linked coach in WhatsApp or Telegram. The read also shows up in 關係.

Question 30

How do check-ins work?

Accepted Answer

Tell your coach—in Chat in ForReal on 首頁 or in a linked messaging app—how you feel, what you did, or what happened. They’ll help turn that into a check-in with feedback, and it can update 關係.

Question 31

What kind of feedback do I get from check-ins?

Accepted Answer

Supportive notes on how you’re feeling, plus practical thoughts on actions and moments—whether you check in in the app or with a linked coach. The coach can also help you put the check-in into clear words.

Question 32

How often should I check in?

Accepted Answer

Whenever it helps—after a big feeling, something you did, or a moment that stuck with you. A quick note to the coach is enough. Checking in regularly makes 關係 more useful.

Question 33

Is my check-in data private?

Accepted Answer

Yes—it’s yours, whether it came from the app or a linked coach. We use it to run ForReal for you and don’t sell it to advertisers.

Question 34

打卡有什麼幫助？

Accepted Answer

打卡能讓顧問更懂你的近況，也會更新關係，讓 App 更貼近你每天的感受。

Question 35

Can ForReal help with dating anxiety?

Accepted Answer

Yes. Chat analysis can calm the spiral of “what did that mean?”, check-ins help you process feelings quickly, and 關係 give you a steadier picture over time. You stay in charge of your boundaries and judgment.

Question 36

「關係」是什麼？

Accepted Answer

關係是每人一頁的章節故事與理解——由你與顧問的分享（與可選打卡）餵養。畫面可能因版本而異。關係階段——暗戀與約會 / 交往中 / 分手後——設定目標與顧問語氣。可隨時在關係裡更改。

Question 37

每個人會看到什麼？

Accepted Answer

章節故事／理解、主題（如親密、激情、承諾）、溝通模式，以及來自你分享的下一步想法。版面可能因版本而異。卡住時可軟開到顧問或急救站。

Question 38

關係分頁有什麼幫助？

Accepted Answer

把你的對話與分享壓成主題、動能與下一步想法——是羅盤與溫柔開口，不是讀心，也不是神級儀表。

Question 39

我的關係視圖是私密的嗎？

Accepted Answer

是——只有你看得到你加入的人。

Question 40

關係裡的親密、激情、承諾是什麼？

Accepted Answer

在關係分頁，你可以展開親密 · 激情 · 承諾，看親近感、熱度與付諸行動在你分享的內容裡如何呈現（依 Sternberg 模型）。這是故事與顧問脈絡的一部分，不是對你或對方的判決。

多與顧問分享對話與瞬間，畫面才會跟著更新。用來輔助判斷——絕不當命運。

Question 41

畫面分頁是什麼？

Accepted Answer

畫面是你的合照解讀收件匣。分享一張對你有意義的畫面——聊天截圖、社群貼文或相簿照片——ForReal 會保存一句標題、你注意到什麼，以及溫暖的解讀。這是當下的鏡像，不是相容性分數或百分比卡。

Question 42

什麼是合照解讀？

Accepted Answer

合照解讀是保存下來的一個瞬間：你的圖片，加上能說出口的標題、你注意到什麼，以及 ForReal 的平實說法。可以拿來反思、分享，或和顧問聊。它不能取代真實對話或臨床建議。

Question 43

該應用程序不斷崩潰

Accepted Answer

先強制關閉 ForReal，從 App Store 更新，必要時重啟手機。若仍持續閃退，請附上重現步驟寄到 support@forreal.love。

Question 44

應用程式運行緩慢

Accepted Answer

先檢查網路（上傳可能較重）、關閉背景 app、重啟 ForReal，再重啟手機。若仍很慢，請寄信 support@forreal.love 並提供你的 iOS 版本。

Question 45

How do push notifications work?

Accepted Answer

We may notify you about analysis status, coach or app activity, and similar updates. Turn them on or off anytime in ForReal → 設定.

Question 46

我可以自定義我的通知設置嗎？

Accepted Answer

可以。到 ForReal → 設定，以及系統的 iOS 設定 → Notifications → ForReal 調整權限。

Question 47

What languages do push notifications support?

Accepted Answer

Pick a language in 設定. The app UI follows that language, and so does 關係 copy where we have it. Push notifications match when we support that language.

Question 48

How long do you keep my data?

Accepted Answer

Screenshots are usually analyzed then deleted. Text, files, and coach messages may stay until you delete them or your account, so coaching and 關係 keep working for you. Details are in the Privacy Policy.

Question 49

Can I export my data?

Accepted Answer

Email support@forreal.love and ask for an export. We’ll send a portable copy of your analyses, people you’ve added, check-ins, and related data when we can.

Question 50

如何刪除我的帳戶？

Accepted Answer

設定 → 刪除帳戶 會刪除 ForReal 內的資料，包含 聊天 App 綁定。在你訂閱的商店停扣款是另一步，請參考本常見問答的帳務。

Question 51

我可以在多個設備上使用 ForReal 嗎？

Accepted Answer

可以。用同一個 Apple 或 Google 登入，資料會在裝置間同步。

Question 52

為什麼ForReal需要存取我的照片庫？

Accepted Answer

用來選聊天截圖、可選的個人檔圖片（脈絡），以及合照頁的雙人靜幀。處理與保存見隱私權政策。純文字教練不必開相簿權限。

Question 53

如果我拒絕照片庫權限會怎樣？

Accepted Answer

你將無法從相簿選可選大頭照或合照靜幀。聊天判讀不需要相簿選取——可在 ForReal 貼上對話，或把截圖傳給已連結顧問。之後可在 iOS 設定 → ForReal 重新開啟。

Question 54

ForReal 支持哪些語言？

Accepted Answer

ForReal 支援 19 種語言：英語、西班牙語、法語、德語、義大利語、葡萄牙語、荷蘭語、瑞典語、俄語、波蘭語、日語、韓語、簡體中文、繁體中文、印地語、印尼語、泰語、土耳其語、越南語。在設定中變更語言後，應用與對象洞察會以你所選語言顯示。

Question 55

ForReal 怎麼收費？

Accepted Answer

ForReal 透過 App Store（iOS）提供年繳與月繳訂閱。價格與地區條款在購買時顯示（參考約 $11.99／年 或 $3.99／月 美元，視地區而定）。 首頁、關係、合照可免費瀏覽。試用結束後，若要繼續 AI 顧問（App 與已連結通訊軟體），可能需要訂閱。連結通訊軟體不會另外收費。請在扣款的商店管理訂閱——詳見 App 與條款。

Question 56

我如何管理我的訂閱？

Accepted Answer

在裝置或商店帳戶的訂閱設定（你管理付費 App 的地方）開啟、選 ForReal、在該處變更或檢查方案。

Question 57

更改計劃時按比例分配如何運作？

Accepted Answer

比例計費在當初購買 ForReal 的訂閱畫面處理，各地流程相同。我們只有一個方案，多半每年續訂；狀況在該處可見。

Question 58

訂閱更改何時生效？

Accepted Answer

依商店規則：取消後，使用權通常到已付週期結束。變更生效時間以購買畫面為準。

Question 59

有免費試用嗎？

Accepted Answer

若結帳或應用內付費牆提供免費試用，長度與規則會在當場顯示。ForReal 目前以 App Store（或適用時的 Google Play）年訂方案提供。若不想續訂，請在續費前於你訂閱的商店之訂閱設定中取消。細節因地區與帳戶而異。

Question 60

What is included, and when does billing apply?

Accepted Answer

Before you’re charged, the app and store show what’s in your offer—for example 關係, 合照, in-app coaching, Chat in ForReal, and the coach in linked WhatsApp or Telegram. It’s one product: no per-message fee, and linking a messenger doesn’t cost extra. Ongoing access follows the yearly or monthly subscription terms shown in the store and in ForReal.

Question 61

我如何取消我的訂閱？

Accepted Answer

在你訂閱的商店帳戶的訂閱內，開啟 ForReal 並在那裡取消。可用到目前週期結束。刪除 ForReal 帳戶不會自動停商店扣款，請在訂閱處理。

Question 62

你們的退款政策是什麼？

Accepted Answer

你訂閱的商店處理扣款；退款依該商店政策。帳務爭議請用其退款或回報問題流程。產品支援：support@forreal.love。

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